How to view notes in official
Gmail app (iOS and Android)?
Import legacy notes to Gmail add-on
If you have a bunch of notes not yet synced to CRM, you could import them in batch, via the CRM mobile app.
1. Log into Simple Mobile CRM
2. Click ‘+’ in note tab, Click 'import from Simple Gmail Notes'
3. After the import is complete, you can see the previous notes in the Gmail add-on
Limitation of Gmail add-on
Due to the nature of Gmail add-on limitations, the CRM may not work as expected in the following cases:
1. When the email is marked as 'promotion' by Google, the Gmail add-on cannot be turned on.
2. If the email is in the 'SENT' folder, the contacts information cannot be collected by the Gmail add-on.